Privacy Policy

Last Updated: May 25, 2026

Phases of Health respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit phasesofhealth.com, submit a contact form, join our email list, communicate with us, or use website-related tools and services.

This Privacy Policy applies to information collected through this website and related online communications. Health information collected as part of direct patient care, in-person services, online consultations, intake forms, treatment records, or professional healthcare services may also be subject to our separate Notice of Privacy Practices.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Message or inquiry details

  • Program, cohort, or service interest

  • Email subscription preferences

  • Appointment-related information

  • Any other information you choose to provide through forms, email, phone, or direct communication

Please do not submit sensitive medical information, emergency concerns, detailed health history, or urgent health questions through the general website contact form.

If you are seeking acupuncture, Tuina, online consultation, or other professional services, additional health-related information may be collected separately through scheduling, intake, consent, consultation, or treatment processes.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website or search engine

  • General location information

  • Cookies or similar technologies

This information may be used to help operate the website, improve performance, understand visitor behavior, prevent spam, and maintain security.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies for basic website functionality, analytics, spam prevention, security, and user experience.

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

If we use analytics tools, embedded content, advertising pixels, retargeting tools, or other third-party tracking technologies, those tools may collect information according to their own privacy policies. We aim to use these tools carefully, especially on pages related to health, contact, scheduling, intake, or consultation.

4. Contact Forms and Email Communication

When you submit a contact form, we may use your information to respond to your inquiry, maintain a record of communication, and follow up as appropriate.

Contact form submissions may be stored in WordPress and may be sent by email to Phases of Health. Because email and general website forms are not always secure, please do not include sensitive medical information or urgent health concerns in the general contact form.

If you need to schedule an in-person acupuncture and Tuina appointment, please call 646.801.6810.

For general questions, you may email info@phasesofhealth.com.

5. Email Updates and Mailing List

If you choose to receive updates from Phases of Health, we may use your name and email address to send occasional emails about programs, future cohorts, resources, events, services, or related offerings.

We use an email list tool to manage email subscriptions. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:

info@phasesofhealth.com

We do not add you to our email list unless you choose to opt in.

6. How We Use Information

We may use your information to:

  • Respond to your questions or messages

  • Send information about Phases of Health programs, services, or future cohorts

  • Manage email subscriptions

  • Schedule or coordinate appointments

  • Provide customer support

  • Maintain records of inquiries and communications

  • Improve our website, programs, and services

  • Protect the website from spam, fraud, misuse, or security risks

  • Comply with legal, regulatory, professional, or administrative obligations

We do not use your information for purposes unrelated to Phases of Health unless required by law or with your consent.

7. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate the website and communicate with you, such as:

  • Website hosting providers

  • WordPress and website tools

  • Website builder or form tools

  • Email delivery and mailing list platforms

  • Spam prevention and security tools

  • Scheduling tools

  • Analytics tools, if used

  • Payment processors, if applicable

  • Professional advisors, such as legal, accounting, or technical support

These providers may access information only as needed to provide services to us.

We may also disclose information if required by law, court order, legal process, regulatory obligation, or when necessary to protect the rights, safety, and security of Phases of Health, our users, or others.

8. Health Information

This website is intended for general information and communication. Submitting a contact form, joining an email list, or browsing the website does not create a provider-patient relationship.

If you receive in-person care, online consultation, acupuncture, Tuina, or other professional services from Phases of Health or an affiliated provider, health information collected as part of that care may be handled under applicable healthcare privacy laws and professional obligations.

Please review our Notice of Privacy Practices for more information about how protected health information may be used and disclosed in connection with healthcare services.

9. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These safeguards may include:

  • Secure website connections where available

  • Limited access to administrative tools and form submissions

  • Spam and abuse prevention

  • Software, plugin, and security updates

  • Reasonable administrative and technical controls

  • Careful selection of service providers

No website, email system, or online transmission is completely secure. Please avoid sending sensitive medical information through general website forms or regular email.

10. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law, professional obligations, tax requirements, dispute resolution, or legitimate business needs.

For example, we may retain:

  • Contact form submissions for follow-up and recordkeeping

  • Email subscription records until you unsubscribe or request removal

  • Appointment-related records as needed for scheduling and administration

  • Health-related records according to applicable professional and legal requirements

11. Your Choices and Rights

Depending on where you live and the type of information involved, you may have rights to:

  • Request access to personal information we maintain about you

  • Ask us to correct inaccurate information

  • Request deletion of certain information

  • Unsubscribe from marketing emails

  • Ask questions about how your information is used

  • Request that we limit certain communications

To make a privacy request, contact us at:

info@phasesofhealth.com

We may need to verify your identity before responding to certain requests.

12. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

If you believe a child has provided personal information through this website, please contact us so we can review and delete the information if appropriate.

13. Third-Party Links

This website may include links to third-party websites, resources, videos, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before sharing information with them.

14. Embedded Content and External Tools

Pages on this website may include embedded content, such as videos, maps, forms, scheduling tools, payment tools, or social media content.

Embedded content from third-party websites may behave as if you visited that third-party website directly. These third parties may collect data, use cookies, or track interactions according to their own privacy policies.

15. International Visitors

Phases of Health is based in the United States. If you access this website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Phases of Health
Email: info@phasesofhealth.com
Phone for in-person acupuncture and Tuina scheduling: 646.801.6810